Payment Methods

We currently accept Visa, Mastercard, American Express, Discover Card for orders.

When does my credit card get charged for my order?

Trilogy Wand pre-authorizes your credit card at the time the order is placed. Once your order ships, your credit card is charged.

Canceling & Modifying Orders

Because your order is processed as soon as possible, we are unable to guarantee cancellation or changes to your order once it has been received. To cancel, modify your order or if you have any questions or concerns about your order, please contact Customer Service at trilogywand@skinlabusa.com

International Orders

trilogywand.com does not accept orders outside of the US and Canada. If placing an order for Canada, a US form of payment must be used. All orders shipping to Canada will not include taxes & fees. These additional fees will be collected when your order arrives and is the customer’s responsibility. An order placed on trilogywand.com from another country will be automatically cancelled. If you have any questions or concerns, please contact customer service at trilogywand@skinlabusa.com

Please note: our customer service team can only call out to US and Canada phone numbers.

Sales Tax

Trilogy Wand charges sales tax in every U.S. state except those that do not have a sales tax:

  • Alaska
  • Delaware
  • Montana
  • New Hampshire
  • Oregon

Application of sales tax may be subject to change.

Price Changes

Prices and availability are subject to change.

Promotions & Discounts

Promo codes can be specific to dates, products or minimum total amount. All promotional offers, emails and sales, including the Welcome and Birthday discounts cannot be combined with any other offers. Limit one promo code per order. Promo codes and promotions cannot be used toward gift card purchases. For questions or assistance with a promo code please contact Customer Service at trilogywand@skinlabusa.com. All promotional codes are subject to change at any time and may only be redeemed for purchase on trilogywand.com.